Refund Policy

Welcome to BingeCart. You are here because you care about how refunds work. We understand that. You want to know when a refund is possible and when it is not. This page explains it all.

Our goal is to be transparent with every person who trusts us. We want you to feel secure before you send us your device or use our service.

What We Do

BingeCart works with data recovery. If your files are gone, our experts try to bring them back. We also guide you on how to protect your information. Our equipment is advanced. Our team is trained. Our methods are proven.

We work hard to recover your data. But we also know that things don’t always go as expected. That’s why our refund rules exist.

Before We Start Recovery

We begin with a free evaluation. You send us your device. We check it. We diagnose the problem. We tell you the recovery chances.

You don’t pay anything for this assessment. Only when you agree to proceed do we start the actual recovery.

When Refunds Apply

We follow a simple principle: No data recovered? No payment needed.

If we can’t retrieve your data, you don’t have to pay. This is our way of making sure you only spend when we deliver results.

However, in some cases, you may pay in advance. This is usually for emergency or express services. Let’s explain those situations.

Paid Priority Service

You may need faster recovery. When time matters, you might choose our priority service. This comes with an upfront fee.

If we cannot recover your data through this expedited process, you can request a refund of this priority charge. We review each request carefully. If our logs show that no progress was made, we refund that fee.

But if our team spent extensive hours, used specialized tools, or replaced parts to attempt recovery, the priority fee may not be refundable. You pay for the speed, tools, and effort even if data is unrecoverable.

Payment After Recovery

For standard services, payment is due after recovery. We first show you proof that data is recovered. Once you approve, we proceed with the payment step.

After payment, we share your recovered data securely.

This approach keeps the process fair to both sides.

Refunds After Payment

Once you receive your recovered files and confirm that they are complete, the payment becomes final. Refunds are not issued after this confirmation. We encourage every customer to:

• Check the recovered files carefully
• Confirm that the important data is there
• Notify us immediately if anything is missing

If you notice missing files within 3 days of receiving your data, contact us. We will re-examine the recovery set.

If we find that files were mistakenly left out, we will retrieve and send them. This does not cost extra.

But if all the recovered data was already shared and verified, refunds are not possible afterward.

When Refunds Are Not Possible

Some conditions limit refunds. Let us explain:

• Incorrect Device Description: If you gave wrong details about your device condition, recovery methods may fail. In that case, the fees already paid are non-refundable.
• Data Already Accessible: If some data is already available on your device and you requested recovery, refunds are not given for those files.
• Tampered Devices: Devices that were opened or repaired by unauthorized technicians before reaching us may limit recovery success. We do not offer refunds if prior tampering affected the recovery outcome.
• Hardware Replacement: If our process included hardware part replacement to attempt recovery, that cost is non-refundable. We will inform you before proceeding with such steps.

Return Shipping

If recovery is not possible, you can choose:

• To have the device shipped back to you
• To let us recycle it securely

You bear the return shipping cost. We pack your device safely when returning it.

Refund Process

If you qualify for a refund, here’s how it works:

• Request Submission: Send us an email with your invoice number and reason for refund.
• Verification: Our team checks the case history, the recovery attempts, and the payment records.
• Processing Time: We process valid refunds within 7–10 business days. The refund will go to the original payment method.

If you paid through card or online wallets, the amount will reflect there. Bank processing times may vary.

Your Responsibilities

To ensure a smooth process, we ask you to:

• Provide correct device details
• Avoid trying multiple recovery methods before us
• Communicate openly about prior attempts
• Follow packaging guidelines when shipping

This helps prevent damage and improves the chances of successful recovery.

Our Promise

We value your trust. That is why we don’t charge if we fail to recover your files under standard service.

We also commit to being upfront about the chances of success. If we think recovery is unlikely, we’ll say so before proceeding.

Refund Scenarios Table

Scenario	Refund Status
No data recovered (standard service)	Full refund / No fee
Priority service with no recovery	Partial / Full (case-based)
Data received, verified by customer	No refund after confirmation
Wrong device info shared by customer	No refund
Hardware replacements during recovery	Hardware cost non-refundable

Final Note

We want you to feel confident when choosing us. Our policies are built to protect both your interest and our team’s efforts.

If you’re unsure about any part of this policy, contact us before sending your device. We will explain every step.

Contact Details

• Email: support@binge-cart.com
• Phone: [insert number]
• Website: www.binge-cart.com

Your data is precious. Your peace of mind matters too. That’s why BingeCart believes in honest recovery, clear rules, and simple refunds.